Unless a different written warranty is included with Product inserts accompanying Products, in-EV warrants to the original Purchaser as follows with respect to each type of Product:
a) Exosomes and Reagent Warranty. in-EV warrants that each Product will meet the Specification set out on the Product Datasheet in respect of the Product when used appropriately under normal conditions and will replace all Products not conforming to the Specifications, provided that in-EV shall not be liable under this warranty if the defect arises because the Purchaser has altered the Product in any way or failed to follow in-EV’s instructions accompanying delivery of the Product. The warranty will last from the time delivery is made until the Product’s expiration or “use by” date or its specified number of uses.
b) Instrument Warranty. in-EV warrants that the instrument purchased from in-EV (the “Instrument”) will be free from defects in materials and workmanship during the applicable warranty period, provided that the Instrument has been operated at all times in accordance with the instruction manual and user guide by or under the direct supervision of a certified operator who has attended in-EV’s training course for the Instrument. The warranty period for the Instrument terminates twelve (12) months after date of shipment.
c) Service Parts Warranty. in-EV warrants that the service parts purchased from in-EV will be free of defects in materials and workmanship when used appropriately under normal conditions, only if such parts are installed by a in-EV representative. The warranty period for the service parts is the greater of (i) the remaining warranty period of the Instrument, or (ii) ninety (90) days from the date of installation of the service part.
d) The warranties provided above and the remedies provided below will not apply to any Product if: (i) in-EV determines that a problem is caused by accident, abuse, misuse, negligence, misapplication, fire, earthquake, flood, other force majeure event, failure of electrical power, the use of unauthorized parts or reagents, or unauthorized repairs or modifications; (ii) in-EV determines that a problem is caused during or as a result of shipment or relocation; (iii) in-EV’s serial number has been removed or defaced from the Product; or (iv) a problem arises from or is based on in-EV’s compliance with Purchaser’s specifications.
For any breach of the warranties, Purchaser must notify in-EV of the claim during the applicable warranty period. If in-EV determines that the Product is defective and is covered by the warranty, in-EV’s sole and exclusive liability to Purchaser and Purchaser’s sole and exclusive remedy for warranty claims hereunder will be, at in-EV’s own expense and option, repair or replacement of the non-conforming Product.
in-EV is not required to repair or replace any defective Instrument or service part if Purchaser has not returned a signed clearance certification provided by in-EV, which requires Purchaser to certify that the Instrument or service part has been appropriately decontaminated and cleaned and is safe for handling by in-EV personnel.
The warranty period for the repaired or replaced Product will not exceed the warranty period for the defective Product. The warranty period for any replacement parts, which may be new or reconditioned at in-EV’s sole discretion, will not exceed the warranty period for the defective Instrument or service part.
THE ABOVE WARRANTIES ARE EXCLUSIVE, AND in-EV MAKES NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OF SUITABILITY, OF NON-INFRINGEMENT, OR REGARDING RESULTS OBTAINED THROUGH THE USE OF ANY PRODUCT, WHETHER ARISING FROM A STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF PERFORMANCE, DEALING OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
Any descriptions of the Products and any samples, Product inserts, online Product descriptions, and published catalogs, or similar material used in connection with the sale of Products are for the sole purpose of identifying the Products and are not to be construed as an express warranty that the Products will conform to such description. Any technical assistance provided by in-EV is advisory only.