Privacy Policy

Introduction

in-EV values the privacy and security of the information that you share with us. This Privacy Statement applies to information collected by in-EV through the in-ev.com website.

 

This Statement describes how in-EV collects, uses, shares, protects, or otherwise processes your personal information. By using this website, you agree to the terms of this Privacy Statement.

Collection and use of information

in-EV collects personal information to set up and manage accounts for our ecommerce products and services and to handle orders of goods and services developed by in-EV.

You may need to provide in-EV with personal information such as:

names; phone numbers; mailing, billing, shipping, and email addresses; Internet Protocol address;

in-EV uses such information for:

1)     product registration; enabling sales and other transactions; processing payments and settlement; sending payouts; handling orders; providing receipts and/or invoices;

2)     providing customer service; providing dispute resolution, chargebacks, refunds, or related issues;

3)     marketing and surveys; sending service update notices;

4)     detecting and preventing fraud; detecting and preventing violations of our legal agreements;

5)  measuring, improving, and customizing our services; and fulfilling other technical, logistical, financial, tax, legal, compliance, administrative, or back office functions.

 

in-EV may also collect background information from third parties to verify your identity; deter, detect, and prevent fraud and illegal activity; make business decisions; and as a part of our legal obligations. in-EV retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.

Transaction information

in-EV collects information on each transaction conducted through our website. Such information may include the amount of the transaction; the goods purchased; and customer; payment type; currency; location; Internet Protocol address; and pages visited.

 

in-EV uses such information for refunds, for customer service, for website optimization, or for other administrative or business purposes. in-EV may collect related to the transactions. in-EV retains transaction information for as long as

 

To protect your information during the payment, we use payment processors which use modern technologies for secure transactions. Account passwords on all our websites are encrypted.

Customer service

in-EV also collects information involving customer service correspondence. This information may include emails, internet chats, faxes, or telephone calls directed to our customer service center. in-EV processes this information to provide customer service, handle complaints or disputes, measure and improve our customer service, detect and prevent fraud, and detect and prevent violations of our legal agreements. in-EV retains customer service information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.

Cookies

in-EV collects information related to your use of our website using cookies and log information.

 

Cookies are small files containing strings of text stored on your computer. in-EV uses cookies to authenticate you as a user when you log in, track your session, deliver content specific to your preferences and interests, store the contents of your shopping cart, provide features related to payment and customer service, and provide other functions.

 

Log information may include web requests, Internet Protocol address, operating system, browser type, browser language, date and time of your request, and cookies that may uniquely identify your browser. in-EV uses this information to enhance the functionality of the website and to make your access more convenient, secure, and efficient.

 

in-EV also uses information gathered from logs, cookies, and web beacons to monitor website performance; improve website design, functionality, and security; and assemble web analytics and activity trends. in-EV retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.

 

You may stop your browser from accepting cookies. The Help portion of your browser should explain how to configure your browser’s cookie handling. You may have limited functionality if you block cookies by our website.

Google analytics

in-EV uses Google Analytics, a web analytics service. Google Analytics uses cookies, web beacons, and other means to help in-EV analyse how users use the site. You may find Google’s Privacy Policy at https://www.google.com/intl/en/privacypolicy.html

Choice

We will seek your consent prior to using your personal information in a manner incompatible with the purposes we described in our Privacy Statement at the time of collection. You may choose not to provide any personal information to in-EV, in which case we will be unable to provide services to you.

Sharing of information

in-EV only shares information as described in this Privacy Statement. Your personal information will be shared within the inner structure of the company and only for purposes of improving our products, providing development and/or support service, providing better services and advertising them. Your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties.

 

in-EV shares information with the following categories of third parties. Such third parties are prohibited by law or by contract from processing personal information for purposes other than those disclosed in this Privacy Statement.

Organisations that provide services to us

in-EV discloses personal information to other organizations that perform services on our behalf. We require such organizations to use such information solely for the purposes of providing services to us and to protect the personal information with appropriate safeguards.

 

Such organizations include financial institutions; payment processors; money transfer service providers; auditors; background and credit check organizations; fraud prevention service providers and anti-fraud networks; marketing service providers; database managers; customer service providers and representatives; and others who perform technical, logistical, financial, tax, legal, compliance, or administrative functions on our behalf.

 

These organizations may perform functions such as processing credit and debit card payments, sending wire transfers, providing background and credit checks, providing fraud checks, providing customer service, analysing data, supplying marketing assistance, fulfilling orders, sending email, and providing other financial, technical, logistical, tax, legal, compliance, or administrative functions.

Other

in-EV may disclose personal information where:

 

> required by law or by an order or requirement of a court, administrative agency, or other government entity, or by court rules concerning the production of records;

 

i> n-EV has reasonable grounds to believe that use or disclosure is necessary to protect the rights, privacy, property, or safety of our users or others;

 

> in-EV has reasonable grounds to believe that the information relates to the breach of an agreement or violation of the law that has been, is being, or is about to be committed;

 

1)     it is necessary for fraud protection, risk reduction, or the establishment or collection of funds owed to us;

2)     it is necessary to enforce or apply our legal agreements, to pursue remedies, or to limit damages to in-EV;

3)     you have provided consent or with your direction; or

4)     other reasons allow it or other laws require it.

 

When we are required or permitted to disclose information, we will not disclose more information than is necessary to fulfil the disclosure purpose.

 

in-EV may disclose aggregate or statistical information to our business partners, for public relations purposes, or other purposes.

Access

At your request, we will provide you with reasonable access to your personal information, so that you can review what we have stored and, if you choose, request corrections to it. You may request access by writing to us at the address listed in the Contact page at contact@in-ev.com identifying yourself accordingly.

 

After you request access, we will provide the personal information that you request as soon as practically possible and generally no later than thirty (30) days following the request. If you wish to correct your personal information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be accessed or amended, we will tell you the reasons.

 

If you are residing in the European Union/ the European Economic Area, you have the right to:

 

1)     access your personal information, rectify it, restrict or object to its processing, or request its deletion,

2)   to receive the personal information you provided to in-EV or to transmit it to another company. More specifically, based on the European Union laws, you may request and receive copies of the personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible),

3)     to withdraw any consent provided,

4)    to opt out of some collection or uses of your personal information, including the use of cookies and similar technologies, the use of your personal information for marketing purposes, and the use for data analyses,

5)     where applicable, to lodge a complaint with your supervisory authority.

 

We encourage to contact us and we will respond in due time to settle all your questions and requests to the extent permitted by law.

Security

We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and sign off after having used the Service. While we take reasonable data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information at any time.

Data Integrity

in-EV processes personal information only for the purposes it was originally collected and in accordance with this Privacy Statement. in-EV takes commercially reasonable steps to ensure that the personal data is relevant, reliable for its intended use, accurate, complete, and current for the purposes for which it is used. in-EV retains information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.

 

Links to Other Websites

When you click on a link on this website that takes you to a website operated by another company, you will be subject to that company’s privacy practices.

Controlling Unsolicited Email

We may send you information about our products and services. You may send us mail to contact@in-ev.com indicating the e-mail that you do not want to receive mails and email type that you do not want to receive any more . so we could update your Preferences and you will stop receiving this information accordingly. You may also opt out of in-EV marketing list or update your information by notifying us at contact@in-ev.com at any time.

Amendments

in-EV may amend this Privacy Statement on one or more occasions by posting a revised statement on this website or a similar website that replaces this website. in-EV will amend this Privacy Statement in a manner consistent with the Safe Harbor Principles.

Enforcement, dispute resolution, and verification

Please contact us with any questions or concerns related to this Privacy Statement by using the email

address contact@in-ev.com

Contact Information

If you have questions or concerns related to this Privacy Statement, you may contact us by email at contact@in-EV.com or by writing to us at:

 

Email: contact@in-ev.com

in-EV SAS

356 Rue Maurice Béjart

Montpellier 34080

France

01/09/2024

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